Broken Elevator, Broken Bones: Your Rights After a Building Mishap

Elevator or stairway malfunctions often result from neglected maintenance, faulty inspections, or ignored safety warnings, leading to serious injuries like fractures, spinal damage, and emotional trauma. Michigan premises liability law holds property owners, managers, contractors, and even manufacturers responsible when they fail to keep elevators and common areas safe. Government-owned buildings require special notice under tight deadlines, but immunity can be overcome if negligence is proven. Victims can pursue economic, non-economic, and punitive damages to cover medical costs, lost wages, pain and suffering, and more.

Broken Elevator, Broken Bones: Your Rights After a Building Mishap

You stepped into the elevator expecting nothing more than a quiet ride to your floor. Instead—a jolt, a drop, a screech of metal—and pain. Maybe the doors jammed and trapped you inside. Maybe the elevator misaligned with the floor, causing a brutal trip and fall. Or maybe it didn’t move at all—leaving you to climb dangerous stairs that hadn’t seen maintenance in years.

This wasn’t just bad luck. It was a betrayal of trust. Buildings are supposed to be safe. We trust them to function—to carry our families, our neighbors, our coworkers safely. So when an elevator fails or a stair collapses, that trust is shattered—along with bones, vertebrae, and sometimes, futures.

The physical injuries are real and often severe:

  • Broken bones
  • Spinal injuries
  • Torn ligaments or head trauma
  • Permanent disabilities
  • Paralyzing fear of confined spaces or vertical transport

But so is the emotional wreckage: the panic in a stuck elevator. The trauma of falling on concrete. The dread that builds every time you approach that same building again.

At Marko Law, we know that many of these incidents aren’t freak accidents—they’re failures of maintenance, inspection, and responsibility. And in Michigan, the law is clear: if a building owner, landlord, or contractor neglected safety, you may be entitled to compensation.

Premises Liability Law in Michigan

You shouldn’t have to think twice before stepping into an elevator or walking through a lobby. But when building owners cut corners on safety—or ignore known hazards—the results can be devastating. And in Michigan, that kind of negligence has consequences.

Under premises liability law, property owners, landlords, and managers have a legal duty to keep their buildings safe for those who live in, work in, or visit them. That includes making timely repairs, conducting inspections, and posting warnings when something’s not right.

Who’s Legally Responsible?

The duty to maintain safe premises isn’t limited to just the building owner. It can extend to:

  • Landlords
  • Commercial property owners
  • Property management companies
  • Retail tenants or businesses leasing space

If one of these parties failed to address a hazard—like a malfunctioning elevator, broken handrail, or loose stair tile—they can be held legally and financially liable when someone gets hurt.

Michigan Law Backs You Up

For tenants specifically, Michigan law is crystal clear. Under MCL 554.139, landlords are required to ensure that common areas in rental properties—like hallways, stairwells, and elevators—are fit for their intended use and maintained in a safe condition.

Let that sink in: If you rent your apartment, and the elevator has been broken for weeks—or a staircase crumbles under your feet—your landlord may be violating state law.

When Elevators and Escalators Fail

Elevators and escalators aren’t just modern conveniences—they’re complex, regulated machines. And when they’re neglected, people get hurt. Common causes of liability include:

  • Improper maintenance
  • Ignored safety inspections
  • Failure to address previous complaints
  • Outdated equipment or faulty repairs

If the building owner or maintenance contractor failed to do their job, they can—and should—be held accountable.

Who Can Be Held Legally Responsible?

Building Owners

Ultimately, the building owner is responsible for ensuring the safety of the property. If the elevator is ancient, the flooring is cracked, or the lighting is poor, they may be liable for:

  • Failing to schedule regular inspections
  • Ignoring prior complaints or accident reports
  • Not replacing dangerous or worn-down infrastructure

This applies whether the owner is a private landlord, a corporation, or even a housing authority.

Property Management Companies

If a management company oversees the daily operations of the building, they can be held accountable for:

  • Neglecting repairs
  • Failing to post warnings
  • Skipping maintenance protocols

They often play a hands-on role in safety—and their negligence can be just as costly as the owner’s.

Maintenance Contractors (Elevator Service Providers)

Did a third-party contractor inspect the elevator? Were they paid to maintain it?

If so, they can be sued for negligent repair or inadequate inspections. We’ve seen cases where corners were cut, critical repairs were delayed, or service logs were falsified. When that happens, they’re not just negligent—they’re dangerous.

Commercial Tenants

If the hazardous area was controlled by a business renting space in the building—like a store, restaurant, or gym—that tenant may share legal responsibility.

Example: If a retailer fails to report a broken escalator in their leased space—or actively blocks access to an emergency exit—they can be held liable for any resulting harm.

Equipment Manufacturers

Sometimes, the problem isn’t maintenance—it’s the equipment itself. If an elevator, escalator, or mechanical system was defectively designed or manufactured, the product maker may be responsible under product liability laws.

Think:

  • Faulty elevator brakes
  • Defective emergency stop buttons
  • Malfunctioning sensors on escalators

We work with expert engineers to uncover flaws the average person would never see.

Special Rules for Government-Owned Buildings

Unlike private property cases, governmental entities are shielded by something called "governmental immunity." This doesn’t mean they’re untouchable—but it does mean you need to act fast and follow strict procedures to pursue compensation.

What Buildings Are Covered by These Rules?

  • City or county courthouses
  • Detroit Housing Commission properties
  • Public schools and universities
  • City-owned parks and recreation centers
  • Government office buildings or jails

If the property is funded, operated, or maintained by a city, county, or state agency, this section applies to you.

You Have Less Time to Act

Under Michigan law, if you’re injured in a government-owned building, you must give written notice—often within 120 days of the incident. This is not the same as a traditional personal injury lawsuit. This notice must include:

  • The exact date and location of the injury
  • A detailed description of what happened
  • The nature of your injuries
  • Information about the hazard or defect

Miss this deadline, and your case could be dismissed before it ever starts.

Why This Process is So Complex

Governmental immunity laws were designed to limit lawsuits against public entities—but there are clear exceptions when negligence causes harm. That includes:

  • Failure to maintain safe conditions
  • Dangerous public walkways or buildings
  • Ignored complaints or repeated code violations

At Marko Law, we know how to navigate these red-tape traps. We’ve taken on city agencies, housing commissions, and public institutions—and won.

Damages You May Be Entitled To

Economic Damages: The Bills You Can’t Ignore

These are your actual financial losses—the ones that show up in your mailbox and your bank account:

  • Emergency room and hospital bills
  • Follow-up surgeries and specialist visits
  • Physical therapy or rehab services
  • Prescription medications and assistive devices
  • Lost wages from time off work
  • Out-of-pocket expenses like transportation to appointments

If your injury forces you to miss work—or switch careers entirely—we calculate every penny. You shouldn’t have to pay for someone else’s failure to fix a broken building.

Non-Economic Damages: The Pain You Carry Every Day

These damages cover the losses that don’t come with a receipt—but still cost you everything:

  • Pain and suffering
  • Emotional distress or PTSD
  • Loss of enjoyment of life
  • Loss of independence or mobility
  • New phobias (like fear of elevators or falling)

Just because you can’t see the trauma doesn’t mean it’s not real. We make sure insurance companies—and juries—understand that, too.

Punitive Damages: For Outrageous Negligence

In some rare cases, you may be awarded punitive damages—meant to punish reckless or willful misconduct.

For example:

  • A landlord ignores repeated elevator failure reports.
  • A property manager falsifies safety inspection logs.
  • A maintenance company disables safety alarms to avoid service calls.

When someone deliberately cuts corners, we make sure they pay for more than your bills—they pay for the risk they created.

Loss of Earning Capacity

What if you can never return to the job you once had?

If your injury limits your ability to work long-term, we’ll fight for:

  • Projected lost income
  • Career retraining costs
  • Job placement resources
  • Future wage reductions due to disability

We bring in financial experts to calculate your full earning potential—then make sure it's not lost without a fight.

You Were Hurt—Now Let’s Hold Them Accountable

You didn’t ask for this. You weren’t being careless. You were just trying to get to your floor, walk down a stairwell, or make it out of a lobby. And now, you’re facing pain, medical bills, missed work, and fear you never expected to carry.

Legal action isn’t about revenge. It’s about recovery, accountability, and preventing the next injury. It’s about making sure no one else has to suffer like you did—because some building owner thought cutting corners was cheaper than keeping you safe.

At Marko Law, we don’t just file claims—we fight for real justice. We investigate every angle, preserve critical evidence, and hold every negligent party accountable. You focus on healing. We’ll handle the rest.

Contact Marko Law for a Free Case Evaluation

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آراء العملاء

قصص حقيقية. نتائج ملموسة. من قضايا الإصابات الشخصية إلى انتصارات الحقوق المدنية، يثق عملاؤنا في شركة ماركو للمحاماة لتحقيق العدالة في الأوقات الأكثر أهمية. استمع إلى ما يقوله الناس في جميع أنحاء ميشيغان عن تجربتهم مع فريقنا القانوني.

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I’ve been working with attorney Michael Jones for the past two years and I can honestly say I couldn’t have asked for a more dedicated or determined attorney. He has never given up on my case and continues to fight hard to make sure justice is served. He truly cares about his clients and it shows in everything he does. I’m so grateful for his commitment, integrity, and perseverance. I highly recommend him to anyone who needs a lawyer who will stand by you every step of the way.

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Michael Jones and his team have been nothing but kind courteous and very knowledgeable on any question that I have had this far. They always answer my questions and walk me through this process. I would recommend Marko law and Michael and his assistant Dae to anyone who needs a outstanding law firm

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From intake through the entire process to date, Michael Jones and his team have been doing an excellent job representing me, and are a credit to their law firm, Jon Marco Law! The interactions and timely responses to my questions and requests have given me true faith in their ability to represent me during my case. I truly feel I could not be better represented anywhere else. Thank you Jon Marko law and Thank you Michael and Dae for all you are doing. 03/2026

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I just wanted to offer some positive feedback regarding the receptionist who answers the phone. In my interactions with Melody, I found her to be very polite, cheerful and empathetic. She went above and beyond to assist me in navigating your corporate structure to ensure that I could talk directly to the person who could best help me. Due to her assistance, my issue was successfully resolved.

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In my opinion, if injured in an auto accident, this is "The Best Ever Law Firm!" Marko Law is excellent! My case was handled very well! I appreciate the time Alex Kay spent with me to ensure I received the maximum payout for my case! His assistant/Paralegal Tracey was also great in handling everything Alex needed to close my case etc. Alex Kay is an awesome attorney and family man! I recommend Alex Kay and Marko Law to everyone who needs a tried and trusted Law Firm! They are the real deal if you need a maximum payout from your case! Special thanks to Jon Marko, Alex Kay, and Tracey! Kudos to everyone on the Marko Law Team!

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Working with Marko Law Firm has been a superb experience! Alex Kay has done a phenomenal job handling my case thus far, and his expertise has made a stressful situation feel much less daunting. I've never dealt with a lawsuit before and he's been nothing but attentive and informative throughout the process. I'm thankful for the opportunity to work with him and hopefully things will continue to go smoothly with my suit.

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Having Marko law handle my case was the best decision I made. Alex Kay was excellent he understood what I have been through and fought for me every step of the way. Alex dedication, hard work, and experience guided my case to a successful settlement. I can’t thank Marko Law enough for what they done for me. I would recommend them for any legal support you need.

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Reno Arabo. What a fantastic experience I had working with the firm. You were extremely helpful. You made me feel like you cared about me and not about making money. The communication was amazing was amazing. You kept me informed and updated on all aspects of my case. You asked me questions and listened to what I thought instead of telling me what to do. I would 100% recommend you and your fund. 06/2026

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Thank you Jonathan Marko! You took my case and never let me down from day one! I recommend Marko Law; you will not regret it! Jonathan Marko is the most amazing Lawyer ever! The law firm is honest, fair, consistent, hard working and very nice! Thank you again! 1/18/2022

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Ernst and Marko is a firm that fights for the people. I have known Jon Marko for ten years and worked with him in civil litigation and an excessive force case. He is an aggressive and tireless advocate who fights for his clients to get them justice. 5/12/2016

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Marko Law exemplifies professionalism and diligence even when taking on the most laborious cases. Their impressive performance is reassuring when handling such significant and critical issues. You truly feel protected and secure when handing Marko law your vulnerability. They will always fight to protect your rights. 5/12/2021

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Good evening, gentlemen! Just wanted to pop in and give a big shoutout to the Marko Law squad. Gasper was an absolute assassin in the best possible way — and trust me, that’s a high compliment coming from me. In a world full of soft millennials, this guy is built different. John Eads & Gasper tag-teamed those negotiations like champs, especially with a mediator and attorney who were… let’s just say “extra spicy” with a side of confusion. Either way, I wanted to send some love and let you know I’ll be sending clients your way for the foreseeable future.

Erick Monzo
Quote icon
★★★★★

Alex Kay is absolutely a hell of a lawyer! He is compassionate and very thorough at his job! This process was a absolute breeze 🙌

Jessica Kelly
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★★★★★

I’ve been working with attorney Michael Jones for the past two years and I can honestly say I couldn’t have asked for a more dedicated or determined attorney. He has never given up on my case and continues to fight hard to make sure justice is served. He truly cares about his clients and it shows in everything he does. I’m so grateful for his commitment, integrity, and perseverance. I highly recommend him to anyone who needs a lawyer who will stand by you every step of the way.

Tamara Murphy
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★★★★★

Michael Jones and his team have been nothing but kind courteous and very knowledgeable on any question that I have had this far. They always answer my questions and walk me through this process. I would recommend Marko law and Michael and his assistant Dae to anyone who needs a outstanding law firm

Aaron Thomas
Quote icon
★★★★★

From intake through the entire process to date, Michael Jones and his team have been doing an excellent job representing me, and are a credit to their law firm, Jon Marco Law! The interactions and timely responses to my questions and requests have given me true faith in their ability to represent me during my case. I truly feel I could not be better represented anywhere else. Thank you Jon Marko law and Thank you Michael and Dae for all you are doing. 03/2026

Ken
Quote icon
★★★★★

Marko’s law firm truly has a great team ! Kyla in medical records is very comforting and pays great attention to detail!

Danielle Burkes
Quote icon
★★★★★

I just wanted to offer some positive feedback regarding the receptionist who answers the phone. In my interactions with Melody, I found her to be very polite, cheerful and empathetic. She went above and beyond to assist me in navigating your corporate structure to ensure that I could talk directly to the person who could best help me. Due to her assistance, my issue was successfully resolved.

Geri Wilson
Quote icon
★★★★★

In my opinion, if injured in an auto accident, this is "The Best Ever Law Firm!" Marko Law is excellent! My case was handled very well! I appreciate the time Alex Kay spent with me to ensure I received the maximum payout for my case! His assistant/Paralegal Tracey was also great in handling everything Alex needed to close my case etc. Alex Kay is an awesome attorney and family man! I recommend Alex Kay and Marko Law to everyone who needs a tried and trusted Law Firm! They are the real deal if you need a maximum payout from your case! Special thanks to Jon Marko, Alex Kay, and Tracey! Kudos to everyone on the Marko Law Team!

Ron Merritt II MBA, Environmental Commissioner for Van Buren Twp.
Quote icon
★★★★★

Working with Marko Law Firm has been a superb experience! Alex Kay has done a phenomenal job handling my case thus far, and his expertise has made a stressful situation feel much less daunting. I've never dealt with a lawsuit before and he's been nothing but attentive and informative throughout the process. I'm thankful for the opportunity to work with him and hopefully things will continue to go smoothly with my suit.

Tiffany
Quote icon
★★★★★

Ariel Kellersohn is the best in business. If you want a lawyer who dedicates herself to your case, you have found the right place. Ariel goes above and beyond all expectations I had. Not only does she uphold herself to the highest standards of professionalism, she is also very personable and easy to talk to and makes you feel confident in your legal team. 10/10 if I could leave more than 5 stars I would!

Trinity Delaney
Quote icon
★★★★★

Having Marko law handle my case was the best decision I made. Alex Kay was excellent he understood what I have been through and fought for me every step of the way. Alex dedication, hard work, and experience guided my case to a successful settlement. I can’t thank Marko Law enough for what they done for me. I would recommend them for any legal support you need.

Joe Hinkle
Quote icon
★★★★★

Reno Arabo. What a fantastic experience I had working with the firm. You were extremely helpful. You made me feel like you cared about me and not about making money. The communication was amazing was amazing. You kept me informed and updated on all aspects of my case. You asked me questions and listened to what I thought instead of telling me what to do. I would 100% recommend you and your fund. 06/2026

M. Solomon
Quote icon
★★★★★

They fight for the little guy. The process is generally hard, very hard, and mentally exhausting, but Marko and his phenomenal attorney Cait bring a lot of ease in that process. And WIN! Cait is straight up, honest of the risks and potential outcomes and such and fighter.

Hothman Misane
Quote icon
★★★★★

Great hard working firm that fights hard for their clients. Jon and his team are knowledgeable, dedicated and great people all around. Their results speak for themselves! Hire Marko!

Mike Hathaway
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★★★★★

Thank you Jonathan Marko! You took my case and never let me down from day one! I recommend Marko Law; you will not regret it! Jonathan Marko is the most amazing Lawyer ever! The law firm is honest, fair, consistent, hard working and very nice! Thank you again! 1/18/2022

Monique T.
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★★★★★

I've know Jon Marko for years and he is simply the best. He has helped friends and family through tough times and I would trust him with any legal issue, considering that everyone I know that has hired him has had extremely favorable outcomes.

Olivia H.
Quote icon
★★★★★

The Ernst and Marko Law firm has an amazing group of attorneys and staff that will make sure they give each and every client the personalized legal advice they need! They will fight for their clients to make justice is served! I highly recommend this firm! 4/02/2017

Ruvayn R.
Quote icon
★★★★★

Marko Law is a breath of fresh air. They're responsive, they care and they get the job done. They have great communication which means you never feel out of the loop. Most of all they work hard until they get the outcome necessary. Love Marko and his team! 1/19/2022

Lauren G.
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★★★★★

Attorney Jon Marko is one of the finest attorneys I have ever had the opportunity to work with. His experience and calm courtroom demeanor leaves him unmatched, and makes him a truly aggressive advocate for his clients. 5/12/2016

Hamid S.
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★★★★★

The world needs more protectors like Jon Marko from police brutality. He was kind, generous, and reassuring when I spoke to him. Thank you for being a defender of the every man because it's the right thing to do.

Dawn R.
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★★★★★

He was my attorney and couldn't of asked for a more aggressive and down to earth eager ATTORNEY! If you want a lawyer that will WIN then Jon Marko is the Man to call! I highly recommend him and we spoke whenever needed! Thank you again MARKO u were awesome:) 5/27/2020

Holly L.
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★★★★★

I've been working here for three years and I can honestly say Jon Marko is a very passionate attorney with whom I'd trust a case with. He is honest, hard working and one of the smartest men I know. Wish I could give more than five stars! 8/12/2020

Marissa W.
Quote icon
★★★★★

Ernst and Marko is a firm that fights for the people. I have known Jon Marko for ten years and worked with him in civil litigation and an excessive force case. He is an aggressive and tireless advocate who fights for his clients to get them justice. 5/12/2016

Joe S.
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★★★★★

John Marko handled my son's case wonderfully. He worked for us for 6 years to get my son the best settlement outcome. I highly recommend Marko Law.

Camilla Barnes
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★★★★★

Jon Marko represented me in a lawsuit. He is extremely smart, hardworking, and dedicated to his clients. I'm an attorney myself so I understand what is required of an exceptional attorney. You will not be disappointed if you hire him and his firm to represent you!

Andy R.
Quote icon
★★★★★

Marko Law exemplifies professionalism and diligence even when taking on the most laborious cases. Their impressive performance is reassuring when handling such significant and critical issues. You truly feel protected and secure when handing Marko law your vulnerability. They will always fight to protect your rights. 5/12/2021

Allie S.

ماركو لو ستمنحك صوتاً مسموعاً

في ماركو لو، نحن لا نكتفي بتولي القضايا فحسب، بل نتخذ موقفاً حازماً. سواء كنت تواجه إصابة، أو ظلماً، أو إهمالاً صريحاً، فإن فريقنا يقاتل من أجلك وكأن الأمر شخصي — لأنك كذلك بالفعل.

  • أكثر من 2 مليار دولار تم استردادها لعملائنا
  • سجل حافل في قضايا الحقوق المدنية، والإصابات الشخصية، والعدالة في مكان العمل
  • استشارات مجانية وسرية — لن تدفع شيئاً ما لم نكسب القضية
  • مقرنا في ديترويت، ميشيغان؛ ونحظى بالثقة على مستوى البلاد


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