You walked into Kroger expecting a normal day—maybe to grab groceries, pick up dinner, or run a quick errand. But in a split second, your entire world shifted. One fall, one collapsing shelf, one unsafe entrance, and suddenly you’re dealing with pain, fear, and a storm of questions you never imagined facing.

Slip and falls, falling merchandise, unplowed entrances, pooled water, and other preventable hazards inside Kroger stores often cause serious, life-changing injuries. Far too many shoppers walk out not with groceries—but with broken bones, spinal damage, traumatic brain injuries, or emotional trauma that follows them long after the aisles are cleaned and the shelves restocked.

Under Michigan’s premises liability laws, Kroger has a legal obligation to maintain reasonably safe conditions for everyone who steps inside. When they fail to do that, and someone gets hurt, they can be held accountable.

Why Kroger Injuries Happen: Corporate Negligence

Understaffing

Kroger stores often cut staff to save money, but fewer workers on the floor means:

• Hazards go unnoticed
• Spills stay on the ground longer
• Aisles remain cluttered or blocked
• Clean-up times are significantly delayed

Ignored Safety Protocols

Many Kroger locations have safety manuals, inspection logs, and procedures that look great on paper—but are rarely followed. We frequently see:

• Inspection logs left blank
• Maintenance checks skipped
• Managers failing to enforce the rules
• Employees pressured to prioritize speed over safety

Cost-Cutting Over Customer Protection

Every corporation has a budget. But when that budget is more important than your well-being, the consequences are devastating.

Common issues include:

• Reduced maintenance staffing
• Deferred repairs
• Fewer inspections
• Shelves overloaded for appearance and sales

Michigan Premises Liability Standards

Under Michigan law, Kroger must:

• Inspect the premises regularly
• Repair or remove hazards
• Warn customers about dangers they know—or should know—exist
• Maintain aisles, entryways, parking lots, and storage areas in safe condition

A store may be negligent if:

• The hazard existed long enough that Kroger should have discovered it
• Employees created or ignored the hazard
• Proper safety policies weren’t followed
• The injury was preventable with reasonable care

What to Do Immediately After You’re Hurt at a Kroger

Report the Incident to a Manager

Don’t leave the store without notifying someone in charge.

• Tell a manager exactly what happened
• Make sure an incident report is created
• Ask for the manager’s name and the report number

This creates an official record Kroger can’t ignore or deny later.

Take Photos & Videos

Visual evidence is powerful. Capture:

• The hazard that caused your injury
• The area surrounding it
• Any missing warning signs
• Your injuries
• The condition of the floor, shelves, or entryway

These photos often prove what Kroger failed to correct.

Gather Witness Information

If other shoppers or employees saw your fall or injury:

• Ask for their names and phone numbers
• Note what they observed
• Document any statements about repeated hazards or prior complaints

Witnesses strengthen your case and counter Kroger’s attempts to shift blame.

Seek Medical Care Right Away

Some injuries—especially TBIs, spinal damage, and fractures—can take hours or days to show symptoms. Don’t wait.

• Go to the ER or urgent care
• Follow up with your doctor
• Keep copies of all medical records and bills

Michigan law requires proof that your injuries came from the incident. Medical documentation is critical.

Preserve the Shoes & Clothing You Were Wearing

Your clothing—especially your shoes—can become important evidence in a slip-and-fall case.

• Do not wash them
• Keep them in a sealed bag
• Save them exactly as they were at the time of the fall

They may show whether the floor was excessively slippery or contaminated.

Do NOT Speak With Kroger Corporate or Their Insurance

Kroger’s insurance adjusters may:

• Pressure you into a quick settlement
• Minimize your injuries
• Twist your words to deny responsibility
• Claim the fall was “your fault”

Before you talk to anyone from Kroger, talk to Marko Law. We protect your rights from the moment you call.

Understanding Kroger’s Corporate Liability

Why Stores Are Liable for Unsafe Conditions

Under Michigan negligence standards, businesses like Kroger have a legal duty to maintain reasonably safe premises for shoppers. This includes:

• Regularly inspecting aisles, entrances, and parking lots
• Cleaning spills and removing hazards promptly
• Providing proper lighting and safe walkways
• Training employees to recognize and respond to danger

This is called the duty of reasonable care. When Kroger breaches that duty and someone gets hurt, liability shifts to them—not the injured customer.

“Notice” Explained

To hold Kroger accountable, we often look at whether the store had “notice” of the hazard. There are two types:

• Actual notice: Kroger knew about the hazard—because an employee saw it, a customer reported it, or the store created it.
• Constructive notice: Kroger should have known about the hazard because it existed long enough that proper inspections would have uncovered it.

When Kroger fails to conduct routine inspections—or can’t produce inspection logs—this strengthens your case. It shows they weren’t doing what any reasonable store would do to keep shoppers safe.

Evidence That Can Prove Kroger Was at Fault

Kroger rarely hands over damaging information willingly. But through litigation, we often uncover:

• Surveillance footage showing how long a spill or hazard was present
• Safety logs revealing missing or falsified inspections
• Employee testimony exposing ignored complaints or staff shortages
• Maintenance records showing delayed repairs or poor upkeep

When you shine a light on what’s really happening behind the scenes, Kroger’s “we did everything right” story usually falls apart.

When Kroger Fails to Follow Its Own Safety Policies

Corporations love waving around their thick safety manuals—but what matters is what happens on the floor.

Time and again, evidence shows:

• Policies not communicated to employees
• Managers ignoring checklists
• Safety procedures performed inconsistently or not at all

This gap between “what they claim” and “what they actually do” becomes powerful evidence for injured victims. And juries don’t like corporations that put rules on paper but don’t follow them in real life.

What Compensation You May Be Entitled To

Medical Costs

Your compensation may include:

• ER and hospital visits
• Surgery
• Physical therapy and rehabilitation
• Medications
• Long-term medical needs

Lost Wages & Loss of Earning Capacity

If your injury forces you to miss work or prevents you from returning to your job in the same capacity, you may be entitled to compensation for:

• Past lost income
• Reduced future earning ability
• Job retraining expenses

Pain & Suffering

This includes:

• Physical pain
• Emotional distress
• Anxiety, trauma, and loss of enjoyment of life

Loss of Consortium

When an injury affects your relationships or family life, Michigan law allows recovery for those losses as well.

Wrongful Death Damages

If a loved one dies due to Kroger’s negligence, the family may pursue:

• Funeral costs
• Loss of financial support
• Loss of companionship
• Emotional grief damages

Hurt at a Kroger? Marko Law Is Ready to Fight for You.

Kroger has a legal duty under Michigan law to keep customers safe—and when they fail to meet that duty, you have every right to hold them accountable. Your case becomes stronger when you have evidence: photos of the hazard, an incident report, witness accounts, and medical documentation that clearly ties your injuries to what happened inside the store.

And no—you don’t have to face Kroger Corporate or their insurance team alone.
At Marko Law, we fight for the injured. We expose corporate negligence. And we don’t back down.

If you were hurt at a Kroger, you deserve answers—and justice. Let our team step in, protect your rights, and fight for the compensation you need to heal.

Contact Marko Law for a Free Case Evaluation

📞 Phone: +1-313-777-7777
📍 Main Office: 220 W. Congress, 4th Floor, Detroit, MI 48226
🌐 Website: https://www.markolaw.com/