The Answer
First, stay calm and be cautious.
Insurance adjusters may contact you shortly after an accident to gather information or request a recorded statement. While they may seem friendly, their goal is often to evaluate and limit the company's financial exposure.
Before speaking with an adjuster, consider:
- Sticking to basic facts
- Avoiding speculation about fault
- Not minimizing your injuries
- Declining recorded statements until you've received legal guidance
- Avoiding quick settlement offers before understanding the full extent of your injuries
Once you accept a settlement, you may lose the ability to seek additional compensation later—even if your injuries become more serious than initially expected.
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