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Detroit Resources

Michigan 2-1-1 (United Way for Southeastern Michigan)

Help Beyond
the Courtroom.

01 Start here

Metro Detroit

Hotline

24/7

Free 24/7 helpline that connects people in Wayne, Oakland, Macomb, Lapeer and Washtenaw counties with housing, utility, food, health and other local help, including referrals to legal aid.

If someone is in immediate danger, call 911.

What it is

2-1-1 is a free, confidential helpline run by United Way for Southeastern Michigan. Trained advocates answer around the clock and point you to programs near you, from rent and utility help to food, health care and legal aid.

Why it matters

After an injury, arrest or job loss, the first problem is often not knowing where to start. One call to 2-1-1 can save hours of searching and connect you with several kinds of help at once.

What to know first

2-1-1 gives referrals, not legal advice. Tell the advocate what county you live in and what you need, and ask them to name more than one option in case the first one has a waiting list.

Limits and eligibility

Anyone can call; 2-1-1 gives information and referrals but does not provide lawyers or legal advice itself.

What to have ready

  • Your ZIP code
  • A short description of what you need
  • A phone number where you can be reached

How to reach them

2-1-1 (United Way)

211

Dial 2-1-1, 24 hours a day

1-800-552-1183

Toll-free if you cannot dial 211

unitedwaysem.org

3011 W. Grand Blvd., Suite 500, Detroit, MI 48202 (United Way offices, Fisher Building; 2-1-1 is a phone and chat service)

Help is available 24 hours a day, every day of the year

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