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Detroit Resources

Wayne Metropolitan Community Action Agency

Help Beyond
the Courtroom.

09 Crisis, shelter and victim support

Wayne County

Community services

Business hours

One call to the Connect Center reaches more than 80 programs: rent and utility help, water bills, property tax relief, food, housing counseling and support for people fleeing domestic violence.

What it is

Wayne Metro is the community action agency for Wayne County, with over 700 staff and more than 130,000 requests for help each year. Its Connect Center is a single front door to housing, utility, financial and family programs.

Why it matters

An injury or job loss often turns into a shut-off notice or missed rent within weeks. Wayne Metro can help with the bills while a legal matter works itself out, and its staff can screen you for programs you may not know exist.

What to know first

Phone waits can be long during busy seasons, so email or web chat is also an option. Some help, like water assistance, is only open when funding is available, and energy assistance needs a pre-screen and an appointment.

Limits and eligibility

Serves Wayne County residents, most programs are income based and some open and close with funding, so call to be screened.

What to have ready

  • Photo ID
  • Proof of income for the household
  • Shut-off notice, lease or tax bill you need help with
  • Social Security numbers for household members

Languages

English, Spanish, Arabic recorded options; interpretation in over 150 languages; TTY compatible

How to reach them

Wayne Metro

(313) 388-9799

Connect Center, all programs

(313) 322-6222

Financial Empowerment Center

wmconnectcenter@waynemetro.orgwaynemetro.org

Connect Center Monday to Friday 8am to 6pm, Saturday 9am to 12pm; walk-ins Monday to Thursday 8:30am to 12pm and 1pm to 5pm

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